+964 770 446 3471


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Ali Hafed

Operations Manager


Ali Hafed | Operations Manager at London Sky Travel Agency

Professional Summary: Results-driven Operations Manager with a distinguished career at London Sky Travel Agency, showcasing expertise in optimizing operational efficiency and enhancing customer satisfaction. Proven leadership in managing cross-functional teams, implementing streamlined processes, and maintaining strong partnerships within the travel industry.

Key Skills:

  • Operations Management
  • Team Leadership and Development
  • Process Optimization
  • Vendor and Partner Relations
  • Financial Management and Budgeting
  • Customer Service Excellence
  • Regulatory Compliance
  • Technology Integration

Professional Experience:

Operations Manager | London Sky Travel Agency, London

  • Led a dynamic team of travel consultants and support staff, fostering a collaborative and positive work environment.
  • Implemented operational processes, resulting in a notable 15% increase in overall efficiency.
  • Negotiated advantageous contracts with travel suppliers, ensuring cost savings and maintaining high-quality services.
  • Oversaw financial management, diligently monitoring budgets and implementing cost-saving measures while upholding service standards.
  • Ensured strict compliance with industry regulations, updating policies and procedures accordingly.
  • ali@londonskyco.com
  • +964 750 116 9990
  • https://londonskyco.com/

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